Helping Managers Hold Difficult Conversations
by Dick Grote Add a commentMy latest article, “Helping Managers Hold Difficult Conversations,” was published as the cover story in the October 2008 edition of HR News, a journal aimed at HR professionals who work for public sector organizations.
In this article I explain how to make people understand that getting a middle rating doesn’t mean they’re mediocre or run-of-the-mill. And I explain how to deal with the three kinds of people problems in the workplace—attendance, performance, and conduct.
I hope you enjoy the article — you’ll find a copy here.
About the Author
Dick Grote has been a management consultant for almost thirty years, specializing exclusively in the field of employee performance appraisal and management. As a consultant, he has created employee performance management systems for several hundred of the world’s best known and most respected companies, including Texas Instruments, JCPenney, Miller Brewing Company, American Airlines, Macy’s, Raytheon, Burlington Northern Santa Fe Railroad, and Herman Miller. His company, Grote Consulting, specializes in employee performance appraisal, employee performance improvement and talent management.
