Helping Managers Hold Difficult Conversations
by Dick Grote Add a commentThe cover story of the October 2008 issue of IPMA-HR News is my new article, “Helping Managers Hold Difficult Conversations.”
In this article, I offer proven strategies and practical tips for two of the most common areas in which the need for a difficult conversation arises — performance appraisal and performance improvement discussions. Specifically, I explain how to help people understand that getting a middle rating doesn’t mean they’re mediocre or run-of-the mill. And I discuss how to deal with the three kinds of people problems in the workforce––attendance, performance, and conduct.
You can access the article here. I hope you find it helpful.
About the Author
Dick Grote has been a management consultant for almost thirty years, specializing exclusively in the field of employee performance appraisal and management. As a consultant, he has created employee performance management systems for several hundred of the world’s best known and most respected companies, including Texas Instruments, JCPenney, Miller Brewing Company, American Airlines, Macy’s, Raytheon, Burlington Northern Santa Fe Railroad, and Herman Miller. His company, Grote Consulting, specializes in employee performance appraisal, employee performance improvement and talent management.
